First Steps

First Steps for Mediation

I will be pleased to respond to individual requests by email or telephone for information about my services as Mediator.

Before making your request, it may be helpful to read the information about Mediation on my website.

I will need the following information before confirming my availability:

  1. Your name
  2. Your contact details including your residential address
  3. The nature of the dispute: I do not need the detail of the dispute at this stage.    You will need to tell me whether it is about employment, business, interpersonal, community, sport, health, or other category; and what if anything has been done so far to resolve it.
  4. The name/s of the other party or parties, and whether they agree to mediation:  I need to know this to determine whether I have any conflict of interest.
  5. Contact details for the other party (if they agree to be contacted)
  6. Preferred location for mediation
  7. Preferred timing for mediation

Once I have the above details I will usually be able to confirm my availability.

I will then seek to meet separately with each party to find out more about the dispute or issues, and to ensure the parties understand the process we are about to embark on.

Cost

When we discuss matters by telephone or email I will provide an estimate of cost.  Costs are usually but not always shared between the parties.  Costs include the cost of preliminary meetings and any other administration involved in setting up the mediation.

 

First Steps for an Employment Investigation

I will be pleased to respond to individual requests by email or telephone for information about my services as an independent Employment Investigator.

Before making your request, it may be helpful to read the information about Investigations on my website.

I will need the following information before confirming my availability:

  1. The name of your organisation
  2. Contact person for the proposed investigation
  3. What events have led to the proposal to engage an independent investigator
  4. The approximate number of witnesses who may need to be interviewed.  This affects how much time is likely to be involved.
  5. What process has been followed to date?  Have affected parties been told that an investigation will occur?
  6. Have Terms of Reference been prepared? If not, that will be an important initial step.
  7. Degree of urgency.  This will affect my availability.
  8. Preferred location for investigation to be done

Once I have the above details I will usually be able to confirm my availability.

I will then seek an initial meeting with the Sponsor of the investigation to discuss processes.

Cost

When we discuss matters by telephone or email or in person I will provide an estimate of cost.  Costs are influenced by the number of potential witnesses.

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